Privacy Policy

Privacy Policy

Effective Date: June 1, 2026

The Uptown Law Firm (“we,” “our,” or “us”) operates the website https://theuptownlawfirm.com, which provides information about our legal services, including Title, Closing, and related legal offerings.

This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when visiting our website or interacting with our contact forms and other digital touchpoints, including SMS and text messaging communications.

1. Information We Collect

We may collect the following types of personal data:

  • Full name

  • Job title and company (if applicable)

  • Email address

  • Phone number and mobile phone number

  • Mailing address (if provided)

  • Information voluntarily submitted through contact forms, inquiries, or other communications

  • SMS messaging preferences, opt-in and opt-out records, and related consent records, where applicable

We also collect technical and analytical data such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Visit date and time

  • Referring URLs

  • Time spent on pages

2. Use of Personal Information

We use your information to:

  • Respond to inquiries submitted through our website

  • Provide relevant information about our legal services

  • Coordinate appointments and consultations

  • Communicate updates regarding legal matters, title and closing transactions, and related services

  • Send requested document delivery notifications and customer service communications

  • Send relevant account or security notifications where applicable

  • Administer SMS messaging preferences and honor opt-out requests

  • Improve our website’s content, functionality, and performance

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking

We use cookies to:

  • Enhance site functionality and improve your user experience

  • Analyze website traffic using tools such as Google Analytics

Where applicable, you may manage cookies through the cookie consent controls available on our website or through your browser settings.

4. Service Providers

We may use third-party service providers, such as CRM systems, website hosting providers, analytics tools, and communication platforms, to assist with our business operations.

These providers may access personal information only as reasonably necessary to perform services on our behalf and are expected to protect the information and use it only for authorized purposes, subject to applicable agreements and laws.

5. SMS and Text Messaging Privacy

The Uptown Law Firm may send SMS or text messages to clients and prospective clients who have provided appropriate consent to receive such communications.

Depending on the services requested and the consent provided, messages may include:

  • Appointment and consultation scheduling or reminders

  • Legal matter updates

  • Real estate title and closing transaction updates

  • Document delivery notifications

  • Customer care and service-related communications

  • Account notifications and security alerts, where applicable

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the details provided in the “Contact Us” section below.

We maintain and use messaging consent and preference records as reasonably necessary to manage communications, honor opt-out requests, and comply with applicable requirements.

Providing consent to receive SMS messages is not a condition of purchasing legal services.

6. Mobile Information and SMS Consent Sharing

We do not sell or share mobile phone numbers, SMS opt-in data, or consent records with third parties or affiliates for their own marketing or promotional purposes.

We may disclose such information to service providers that support our business operations and deliver communications on our behalf, including SMS messaging providers, CRM platforms, and technology providers, solely as necessary to provide the relevant services and subject to appropriate confidentiality and data-protection obligations.

SMS consent and opt-in information will not be shared with third parties for their own marketing purposes. We may disclose information when required by law or as otherwise permitted by applicable law.

7. Data Security

We employ reasonable technical and administrative safeguards to protect your information against unauthorized access, misuse, alteration, or loss. However, no online transmission or storage system can be guaranteed to be completely secure.

8. Links to External Sites

Our website may contain links to external third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies independently.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review the request and take appropriate action.

10. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw SMS consent at any time by replying STOP to a text message. Withdrawing SMS consent does not affect the lawfulness of communications sent before the withdrawal.

Please contact us to exercise your privacy rights, and we will respond in accordance with applicable laws.

11. Changes to This Policy

We may periodically update this Privacy Policy. Any changes will be posted on this page, and the effective date will be revised accordingly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:

 

The Uptown Law Firm
1200 Woodruff Road, Suite A-3
Greenville, SC 29607
Email: contactus@theuptownlawfirm.com
Phone: +1 864-309-8868
Website: www.theuptownlawfirm.com